Privacy Policy

2. How We Use Your Information

● Holowits may use your personal information for the following purposes:

● For Holowits’s legitimate interest, namely:

● to respond to your enquiries;

● to increase the safety of the Site, such as security protection, fraud detection;

● to perform analytics and conduct visitor research;

● manage our everyday business needs, such as auditing, forum management, fulfillment, and enforcement of our corporate reporting obligations;

To perform the agreement we have with you, for example:

● to provide other services you request with your express consent to;

● if we will send the commercial emails to users, prior express consent should be given by such users. We can get consent by asking user to agree when they submit their contact information;

● use certain non-essential cookies to better understand user behavior, in order to optimize user experience, perfect function design and offers for products and services from us or to provide better services;meet a legal obligation, a court order or other binding decision(s); and accomplish a purpose unrelated to those described in this Privacy Notice by first notifying you and, where required, offering you a choice as to whether or not we may use your Personal Information in this different manner.

3. How we Share Your Information

We do not sell any personal information to third parties and we never will. We may disclose personal information to network service provider and other service providers on the basis of non-disclosure agreements.

The following are the limited situations where we may share personal information:

Our Affiliates. We share your personal information with our affiliates, who are required to use that information in accordance with the purposes described in this Privacy Notice, for example, to provide technical support as per your request.

Others working for and with Holowits. We use certain trusted third parties (for example, providers of customer support and IT services) to help us process, store, and protect some of your information and otherwise help us administer the Site effectively, and provide a better user experience. These third parties will access your information only to perform tasks on our behalf in compliance with this Privacy Notice, and we’ll remain responsible for their handling of your information per our instructions. For a list of trusted third parties that we use to process your personal information, please contact us.

Law and Order; the Public Interest. We access, preserve and share your information with regulators, law enforcement or others:

● In response to a legal request (e.g. a search warrant, court order or subpoena) if we have a good-faith belief that the law requires us to do so;

● When we have a good-faith belief that it is necessary to: detect, prevent and address fraud, unauthorised use of Holowits Services and Products, breaches of our terms or policies, or other harmful or illegal activity; to protect ourselves (including our rights, property or Holowits Services), you or others, including as part of investigations or regulatory enquiries; or to prevent death or imminent bodily harm. For example, if relevant, we provide information to and receive information from third-party partners about the reliability of your account to prevent fraud, abuse and other harmful activity on and off Holowits Services.

● New Owner. If Holowits and/or all or part of our assets are ever sold or transferred, your personal information may be among the items sold or transferred. Under such circumstance, we will notify you by means of notice on the Site of (i) the identity and contact information of the purchaser or transferee, (ii) your right to revoke your consent to the provision of personal information, and (iii) the means by which you may revoke such consent.

4. Securing and Retention Your Information Security.

We have implemented commercially reasonable administrative, technical, and physical security controls that are designed to safeguard personal information. We have a team dedicated to keeping your information secure and testing for vulnerabilities. We also conduct periodic reviews and assessments of the effectiveness of our security controls.

Notwithstanding the above, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, Holowits cannot guarantee that your personal information is under absolute security with the existing security technology.  If you have any questions about the security of the Site, please contact us.

Retention. Generally, we store your information on Holowits’s servers which is established upon third-party servers until you delete or edit it, or for as long as we need it to support your use of our Site, unless a longer retention period is required or permitted by applicable law.

5. Your Rights

Subject to limitations in applicable law, you have certain rights in respect to your personal information, such as a right of access, rectification, restriction, opposition, deletion, etc. In order to exercise your rights please contact us. You also have the right to withdraw your consent at all times, free of charge. You can do this by opting out from direct marketing and e-newsletters and by rejecting the use of cookies through your browser settings. 

6. Children’s Privacy

Holowits does not intend that any portion of the Site will be accessed or used by children under the age of 18, or equivalent minimum age in the relevant jurisdiction, and such use is prohibited. The Site is designed and intended for adults. By using the Site, you represent that you are at least 18 years old or above the equivalent minimum age in the relevant jurisdiction, and understand that you must be at least 18 years old, or above the equivalent minimum age in the relevant jurisdiction, in order to use the Site. If we have collected or received personal information from a child under 18 or equivalent minimum age in the relevant jurisdiction without verification of parental consent, we will promptly delete such information.  If you are a parent or guardian of a child under the age of 18 or equivalent minimum age in the relevant jurisdiction and believe he or she has disclosed personal information to us, please contact us. A parent or guardian of a child under the age of 18 or equivalent minimum age in the relevant jurisdiction may review and request deletion of such child’s personal information as well as prohibit the use thereof.

7. Global Operation

We transfer and process your information globally both in our own facilities and with service providers, or partners, regardless of where you use our Site. As Holowits operates globally, we may transfer your personal information to our affiliates worldwide, when processing that information for the purposes described in this Privacy Notice, e.g. if you request for customer services from Holowits, our colleagues in China may access certain of your information (wherever you are located) in order to provide the requested services to you. We shall do so in accordance with the applicable laws. In particular, we will ensure that all transfers will be in accordance with requirements under your applicable local data protection laws by putting in place appropriate safeguards. You hereby agree to the data transfer and you have the right to be informed of the appropriate safeguards taken by Holowits  for this transfer of your personal information.

Currently we have data centers in the Singapore and UAE. The laws, regulations, and standards of the country in which your information is stored or processed may be different from those of your own country. You have understood that the risks under applicable data protection laws are different and we may transfer to and store your personal information at our overseas facilities. However, this does not change any of our commitments to safeguard your personal information in accordance with this Privacy Notice.

If you are located in the EEA, then whenever Holowits shares your personal information with a third party outside the EEA, or transfer such information to a third party outside the EEA, Holowits will put in place contractual protections, approved by the European Commission, to secure your information.

If you’re a California resident, you have certain privacy rights under California law, including the California Consumer Privacy Act of 2018 (“CCPA”). Our California Privacy Notice specifies these rights, check it out.

Brazilian residents may learn more about their rights, including how to exercise their rights under the Brazilian General Data Protection Law, by clickingBrazil Privacy Notice .

8. Change to Privacy Notice

We may modify this Privacy Notice at any time. If we make material changes to this Privacy Notice, we will notify you prior to the update’s effective date by posting the notification on the Site.

9. Use of Cookies

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are useful because they allow a website to recognize your device, preferences and can be used to improve your online experience.

We may use both first-party and third-party “cookies”. First-party cookies are cookies that are set by Holowits. Third-party cookies are set by a domain other than ours.

You can set your browser to detect and reject cookies. If you wish to block or delete cookies, please refer to instructions related to your device and browser to learn about cookie-related and other privacy and security settings that may be available. While you may choose to block or not allow the use of cookies, doing so may impair your use of Holowits Services.

10. Contact Us

Please contact us if you have any questions or comments about our privacy practices or this Privacy Notice. You can always reach us by using the contact information on Contact Us. You can always reach us by email at[support@holowits.com.sg] .

Please provide: (i) your name (or nickname), your country/region of residence and your preferred method of contact; and (ii) the details of your request or comment along with any corresponding website links.