California Privacy Notice

California Privacy Notice

This California Privacy Notice (“Notice”) is for California residents and supplements our Privacy Policy. It explains how we collect, use, and share your Personal Information and how to exercise your rights under the California Consumer Privacy Act of 2018 (“CCPA”).

I. What is Personal Information and what does Holowits collect?

For this Notice, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. Personal Information does not include information that is aggregated, de-identified or information that cannot be reasonably linked to you.

To provide our Services, we must process some information about you, including Personal Information.

● Your Account Information. You provide your mobile phone number to create a Holowits account. You may also add other information to your account, such as a profile name, profile photos with faces in them if you choose to provide them, and status messages.

● Customer Support. You may provide us with information related to your use of our Services, including copies of your feedbacks, and how to contact you so we can provide you customer support.

Automatically-Collected Information

● Usage and Log Information. We collect service-related, diagnostic, and performance information. This includes information about your activity (such as how you use our Services, how you interact with others using our Services), log files, and reports.

● Device and Connection Information. We collect device-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, browser information, IP address, mobile network information, and device identifiers. We also collect device location information if you use our location features, such as when you choose to configure wireless cameras, and for diagnostics and troubleshooting purposes.

● Service Providers. We sometimes work with Service Providers, such as when they use research to improve, understand, customize, and market our Services.

To learn more about the specific pieces of Personal Information we collect and the sources of that information, return to our Privacy Policy and see the “Information We Collect” section.

II. How do we use Personal Information?

We use the Personal Information we have to provide and support our Services as described in our Privacy Policy. We use all the information we have to help us operate, provide, improve, understand, customize, support, and market our Services, including providing customer support, investigating suspicious activity or violations of our Terms, communicating with you about our Services, and allowing third parties, like businesses, to communicate with you through our Services.

You can learn more about our business and commercial purposes for collecting Personal Information by visiting the “How We Use Information” section of our Privacy Policy.

III. How is Personal Information shared?

We do not sell your Personal Information, and never will. You share the information you provide as you use and communicate through our Services, and we share each category of your Personal Information for business purposes to help us operate, provide, improve, understand, customize, support, and market our Services.

● Service Providers. Our Service Providers help us operate, provide, improve, understand, customize, support, and market our Services. For example, we work with companies to distribute our app, provide our infrastructure, delivery, and other systems, supply maps and places information, help us understand how people use our Services, and market our Services. When we share information with our Service Providers, we require them to use your information in accordance with our instructions and terms or with express permission from you.

● Legal Process Requests. We may share your information with law enforcement or other third parties in connection with legal requests.

Lastly, you have the right to be free from any discrimination for exercising your rights to access or delete your Personal Information. We will not discriminate against you for exercising any of these rights.

If you have additional questions about this Notice or how to exercise your rights under the CCPA, please contact us. You can always reach us by email at [support@holowits.com.sg].